Utility Billing

Utility Billing

As of July 1, 2017, there is a single point of contact for all service-related and billing inquiries. In addition, your City Utility bills will be issued by Republic and you can make your payments directly to Republic. The City of Elk Grove and Republic Services are working together to make this transition as smooth and worry-free for our customers as possible.

For inquiries regarding
bills issued by the City 
Call (916) 627-3279 
  To set up bill pay through
Republic Services click button below
or call (916) 635-2500
Walk In Payment
8401 Laguna Palms Way | Elk Grove, CA 95758
Phone: (916) 627-3279

Hours of Operation:
Monday - Friday | 8:00 a.m. - 5:00 p.m
(Except major holidays)



Republic Services


  Republic Services

Contact Information

Service & Billing* Inquiries

  • Need a cart replacement?
  • Have a missed pickup?
  • Need to schedule a pickup?
  • Service issues?
  • Have questions about your trash bill issued by Republic Services?
  • Need to make a payment?
  • Need to request a service interruption?
  • Need to start new service?

*For bills issued by Republic Services

Call Republic Services: (916) 635-2500

Monday - Friday 8am - 5pm
(except major holidays)

Billing / For bills issued by the City of Elk Grove:
  • Have questions about your bill issued by the City of Elk Grove?

Call City of Elk Grove: 916-627-3279

Monday - Friday 8am - 5pm
(except major holidays)

Storm Drain Utility Fee Questions:
  • Questions about storm drain zoning?
  • Questions about rates relating to your zone?

Call City of Elk Grove: 916-627-3279

Monday - Friday 8am - 5pm
(except major holidays)

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