Report a problem

Request City services or report problems like potholes, roadside litter, streetlight outages, storm drain issues, sign problems, code violations, and more. You can include pictures, videos, and detailed descriptions.

SeeClickFix is not monitored 24/7. Urgent infrastructure issues should be reported to the City’s 24-hour Hotline at (916) 687-3005. Examples of urgent issues include flooding, fallen tree/branches in the roadway, dark traffic signal, or Stop sign down/missing. Issues related to public safety should be reported directly to the Elk Grove Police Non-Emergency Line at (916) 714-5115 or if an emergency call 911.

Submit each issue separately and make sure the address you're providing is the location of the issue being reported.

Missed pick up, billing questions, or need a new can?

Call Republic Services (916) 635-2500

Find your garbage day, or look up how to dispose of items

View frequently asked questions about garbage and recycling

Email the Recycling and Waste division

Search for a Building Permit Get Building permit information

Email the Building Division

Apply for a business license Renew a business license

Get more information about business licenses

Email the Finance department

Report an Animal problem

View frequently asked questions about animal services

Email Animal Services

Report a problem to Code Enforcement

Get answers to frequently asked code enforcement questions

View the municipal code

Email Code Enforcement